Please use the latest versions of Google Chrome, Internet Explorer, Safari, or Mozilla Firefox with a compatible operating system to access your course and e-Book.
Some classes use a direct link from their campus LMS (e.g. Blackboard), while others login directly at courses.haydenmcneil.com or ebooks.haydenmcneil.com. It’s important that you follow the correct path for your particular class. To do so, refer to the instructions provided to you by your instructor or in your Access Card.
Some courses and e-Books require an enrollment key in addition to an Access Code. The enrollment key is your course section number. If you don’t know your section number, contact your instructor.
Access Codes are found either on a sticker inside your printed textbook or on the Access Card that you purchased. Some courses also allow for the online purchasing of access with a valid credit card. Each code is unique a string of numbers.
Hayden-McNeil offers Trial Access on a course by course basis.
Be sure to use your campus “.edu” email address for your course or e-Book registration.
Our Support Team will be glad to help. Email your request to support@haydenmcneil.com
Online courses are available online only.
For an optimized learning experience, use a computer or tablet to access your online materials and complete any assigned activities. Your course or e-Book can be accessed on your phone, but please note that some functionality may not be supported.
We will be happy to issue a full refund within two weeks of purchase. Please return the product to the place of sale. If you purchased access online, email your request to support@haydenmcneil.com.
From inside your course, locate the Administration panel. Expand the “My profile settings” menu, and click on “Change password.” Enter your current and new password and click “Save changes.”
Your Access Code allows you access to your course or Interactive e-Book for the duration of your course.
From inside your course, locate the Administration panel. Expand the “Course administration” menu, and click on “Grades.”
Many answers to students’ questions can be found in our Student FAQ here: Student FAQs. For additional queries, students should contact our Support Team at support@haydenmcneil.com. NOTE: Please do not direct students to your Digital Project Manager.
Please review the Student FAQ here: Student FAQs to familiarize yourself with the steps required for student registration and enrollment.
Yes—look for the universal “Help” icon, which is a grey Question Mark inside a circle. This symbol appears throughout the system to provide guidance and explanation. Simply click the question mark icon to read a description of what’s onscreen.
Here’s an example of an expanded “Help” icon inside the system:
Locate the “Administration” panel and select “Turn editing on.” Note the various options that appear, such as the word “Edit” next to various items and the “gear” icon to denote the option to change settings.
This is a particularly useful button, located near the bottom right:
[If you don’t see the button above, go to the “Administration” panel and click “Activity Chooser On.”]
Clicking the button pictured above will open a menu of options that support many course customizations, such as adding a Quiz, a discussion Forum, a Wiki, a Survey or a Glossary, or the posting of a file for your class. To read about these options, click the name of each for further information. For example, you can see the explanation of a “Quiz” below:
To exit Editing mode, return to the “Administration” panel and select “Turn editing off.”
NOTE: If you are uncomfortable exploring these menus, please contact your Digital Project Manager. We’re here to help!
Yes! Locate the “Administration” panel and find the “Switch role to…” menu. Select “Student,” and the screen will immediately change to a Student View of your course. Note, for example, that students have far fewer options on the “Course administration” menu in the “Administration” panel. You can navigate around the course as a student at your leisure. When you want to go back to your Instructor View, select “Return to your normal role” in the “Administration” panel.
If your course contains a Question Bank, you can select questions from the bank to create a custom Quiz. To begin, locate the “Administration” panel and click “Turn Editing On.” It may also help to click “Open All” to get an expanded view of all the “Sections” (e.g. Lab Safety or Laboratory 4 – Part I) in your course and their corresponding content.
Next, locate where you want the Quiz to “live” inside your course. Some courses contain a “Quizzes” placeholder section for this exact purpose. You can place your Quiz in an existing Section or, for example, create a folder to house all your Quizzes. For additional help or guidance on quizzes and course layout, contact your Digital Project Manager.
When you know which Section will house your Quiz, locate the button that corresponds to that Section and looks like this:
[If you don’t see the button above, go to the “Administration” panel and click “Activity Chooser On.”]
Click the “Add an activity or resource” button shown above, and on the following screen, choose a title for your Quiz and change any applicable settings. (Note you can make changes to settings up until students begin taking the Quiz.) Click “Save and display.”
The system should tell you that “No questions have been added yet.”
To add questions, follow these steps:
The changing of an assessment’s settings for a student or group of students is called an “Override.” Overrides are used to give due date extensions, to allow for extra attempts, or to set a time limit. Please find the question and answer re: overrides on this website for more information.
Overrides allow you to change the settings for a given assessment for an individual student or a group of students (who are, say, in the same section). Such settings could include the granting of an extension, the changing of attempts allowed, or the changing of the time limit. Overrides can be used to accommodate students with required classroom accommodations.
To perform an override for an individual student, follow these steps:
Simply open the Quiz and select “User overrides” from the “Quiz administration” menu. All previously set Overrides will be listed for your review. Use the buttons under “Action” to delete or edit a given Override.
First, note that the system uses the word “Group” to denote different class sections. Each section in a given course, or Laboratory, say, is considered a Group.
To manage dates for the assessments for each section (i.e. Group) in your course, you will need to perform a Group Override for each assessment.
To set assessment dates for each Section/Group in your course, follow these steps:
Students can contact tech support using this online form. This form is used to initiate contact with tech support via e-mail, phone, or online chat.